Revolutionizing a $42B Industry through design: OpenUnit's Tale

Revolutionizing a $42B Industry through design: OpenUnit's Tale

Revolutionizing a $42B Industry through design: OpenUnit's Tale

How thoughtful design transformed a $42B industry from spreadsheets to streamlined operations

How thoughtful design transformed a $42B industry from spreadsheets to streamlined operations

How thoughtful design transformed a $42B industry from spreadsheets to streamlined operations

What does is OpenUnit and what challenges do they encounter?

What does is OpenUnit and what challenges do they encounter?

OpenUnit serves as a comprehensive management tool for storage units, facilitating all businesses to provide an online booking solution to their customers. Daily, OpenUnit oversees billions in earnings from more than 47,000 storage locations across North America, by fighting through cluttered interfaces, complex spreadsheets, and paper notes. This platform not only wiped out inefficiencies but also prevented significant fiscal damage to enterprises while sparing innumerable hours of laborious work.

OpenUnit serves as a comprehensive management tool for storage units, facilitating all businesses to provide an online booking solution to their customers. Daily, OpenUnit oversees billions in earnings from more than 47,000 storage locations across North America, by fighting through cluttered interfaces, complex spreadsheets, and paper notes. This platform not only wiped out inefficiencies but also prevented significant fiscal damage to enterprises while sparing innumerable hours of laborious work.

What does is OpenUnit and what challenges do they encounter?

OpenUnit serves as a comprehensive management tool for storage units, facilitating all businesses to provide an online booking solution to their customers. Daily, OpenUnit oversees billions in earnings from more than 47,000 storage locations across North America, by fighting through cluttered interfaces, complex spreadsheets, and paper notes. This platform not only wiped out inefficiencies but also prevented significant fiscal damage to enterprises while sparing innumerable hours of laborious work.

The digits narrated a disastrous tale

The digits narrated a disastrous tale

The digits narrated a disastrous tale

0+
0+
0+

hours daily lost

to manual tasks

hours daily lost

to manual tasks

hours daily lost

to manual tasks

46,980+
46,980+
46,980+

hours lost annually due to inefficiencies in management

0%
0%
0%

lead loss through

scattered tracking

lead loss through

scattered tracking

lead loss through

scattered tracking

Users' testimonials speak

Users' testimonials speak

  • I spend 4+ hours daily on payment processing

    Small Business Owner

  • I can't tell which leads are most likely to convert

    Sr. Manager

  • I often forget to follow up with potential customers

    Manager

  • I'm tracking leads in three different places

    Business Owner

  • I spend 4+ hours daily on payment processing

    Small Business Owner

  • I can't tell which leads are most likely to convert

    Sr. Manager

  • I often forget to follow up with potential customers

    Manager

  • I'm tracking leads in three different places

    Business Owner

Classifying the problem

Today

Nov, 11

Nov, 10

Payment Tracking Issues

  • Manual payment tracking

  • Multiple disconnected systems

  • No overdue payment tracking

  • Revenue leakage

REVIEWED

1 lead lost.

Today, 11:50

NEW

Lead Management Crisis

Scattered lead information

  • No standardized follow-up

  • Zero conversion tracking

  • Lost opportunities

Eliah

45

35

25

15

5

0

-5

Operational Blindness

  • Paper-based unit tracking

  • Lost maintenance requests

  • Manual occupancy counts

  • No unified view

Cluttered dashboard

Confusing navigation

Inconsistent workflows

Information overload

Having to use spreadsheets

Classifying the problem

Today

Nov, 11

Nov, 10

Payment Tracking Issues

  • Manual payment tracking

  • Many disconnected systems

  • No overdue payment tracking

  • Revenue leakage

REVIEWED

1 lead lost.

Today, 11:50

NEW

Lead Management Crisis

  • Scattered lead information

  • No standardized follow-up

  • Zero conversion tracking

  • Lost opportunities

Eliah

45

35

25

15

5

0

-5

Operational Blindness

  • Paper-based unit tracking

  • Lost maintenance requests

  • Manual occupancy counts

  • No unified view

Cluttered dashboard

Confusing navigation

Inconsistent workflows

Information overload

Having to use spreadsheets

The Solution

The Solution

A complete revamp, starting with a new component library.
Hover Below:

A complete revamp, starting with a new component library.
Hover Below:

Introducing, OpenUnit 2.0

Introducing, OpenUnit 2.0

Clean, modern and clear.

Clean, modern and clear.

Meteora provides a seamless integration of your projects.

Meteora provides a seamless integration of your projects.

Meteora provides a seamless integration of your projects.

Revolutionize Your Design with Animation and UI Brilliance.

Revolutionize Your Design with Animation and UI Brilliance.

Revolutionize Your Design with Animation and UI Brilliance.

At a Glance

At a Glance

At a Glance

Smart Lead Pipeline

Smart Lead Pipeline


5-stage conversion pipeline, one-click lead conversion and automated follow-ups while tracking 1000s of leads easily.


5-stage conversion pipeline, one-click lead conversion and automated follow-ups while tracking 1000s of leads easily.

Visual Facility Command Center

Real-time unit visualization, color-coded status for units, advanced filtering system and bulk actions support.

Real-time unit visualization, color-coded status for units, advanced filtering system and bulk actions support.

Revenue Protection System

Revenue Protection System

Multiple payment methods, automatic reconciliation, late or missed fee management and revenue forecasting made easy.

Multiple payment methods, automatic reconciliation, late or missed fee management and revenue forecasting made easy.

Impact

Impact

Customer Impact

  • From scattered tracking to unified lead pipeline

  • From manual payment tracking to automated revenue management

  • From paper records to real-time digital facility management

  • From guesswork to data-driven decision making




Operational Efficiency

  • Reduced payment processing time from 4+ hours to 18 minutes daily

  • Consolidated lead tracking from multiple systems to one dashboard

  • Transformed unit management from paper to real-time digital tracking

  • Automated payment reminders and follow-ups

  • Instant visibility into unit status and maintenance needs


Business Metrics

  • Managing 100s of active rentals per user with real-time tracking

  • Exceeding design deliverable expectations by 350%

  • 20% increase in user interactions within 3 months post-launch





Customer Impact

  • From scattered tracking to unified lead pipeline

  • From manual payment tracking to automated revenue management

  • From paper records to real-time digital facility management

  • From guesswork to data-driven decision making




Operational Efficiency

  • Reduced payment processing time from 4+ hours to 18 minutes daily

  • Consolidated lead tracking from multiple systems to one dashboard

  • Transformed unit management from paper to real-time digital tracking

  • Automated payment reminders and follow-ups

  • Instant visibility into unit status and maintenance needs


Business Metrics

  • Managing 100s of active rentals per user with real-time tracking

  • Exceeding design deliverable expectations by 350%

  • 20% increase in user interactions within 3 months post-launch





Customer Impact

Customer Impact

Real stories from real users who’ve transformed their finances with our app

Profile Image

"OpenUnit transformed how we operate. What used to take hours now takes minutes."

Cameron Graman

Profile Image

"It truly feels like a breath of fresh air. This portal feels so much lighter"

Jamie Mayer

Profile Image
Profile Image
Profile Image
Profile Image

"OpenUnit transformed how we operate. What used to take hours now takes minutes."

Cameron Graman

Profile Image

"I may not need to use my spreadsheets anymore"

Katie Broadbent

Here's what OpenUnit had to say:

Here's what OpenUnit had to say:

Smart Lead Pipeline

5-stage conversion pipeline, one-click lead conversion and automated follow-ups while tracking 1000s of leads easily.

Revenue Protection System

Multiple payment methods, automatic reconciliation, late or missed fee management and revenue forecasting made easy.

Revenue Protection System

Multiple payment methods, automatic reconciliation, late or missed fee management and revenue forecasting made easy.

Customer Impact

Real stories from real users who’ve transformed their finances with our app

Profile Image
Profile Image
Profile Image
Profile Image

"OpenUnit transformed how we operate. What used to take hours now takes minutes."

Cameron Graman

Profile Image
Profile Image

"I may not need to use my spreadsheets anymore"

Katie Broadbent

Impact

Customer Impact

  • From scattered tracking to unified lead pipeline

  • From manual payment tracking to automated revenue management

  • From paper records to real-time digital facility management

  • From guesswork to data-driven decision making




Operational Efficiency

  • Reduced payment processing time from 4+ hours to 18 minutes daily

  • Consolidated lead tracking from multiple systems to one dashboard

  • Transformed unit management from paper to real-time digital tracking

  • Automated payment reminders and follow-ups

  • Instant visibility into unit status and maintenance needs


Business Metrics

  • Managing 100s of active rentals per user with real-time tracking

  • Exceeding design deliverable expectations by 350%

  • 20% increase in user interactions within 3 months post-launch





Want the in-depth walkthrough?

Happy to showcase the in-depth case study on a video call.

Want the in-depth walkthrough?

Want the in-depth walkthrough?

Happy to showcase the in-depth case study on a video call.

Happy to showcase the in-depth case study on a video call.

Created with all my 💙 and lots of ☕️